Refund policy

Digital Download Returns Policy

Due to the nature of digital products, all sales are final.
Once a file has been purchased and downloaded, I’m unable to offer refunds, exchanges, or cancellations.

Please make sure you have read the product description carefully and that the files are compatible with your software and equipment before purchasing.

If you experience any issues with your download or the files themselves, please contact me within 14 days of purchase, and I’ll be happy to help troubleshoot or resend the files to ensure you get exactly what you purchased.

Why Refunds Aren’t Available

Digital files are delivered instantly and cannot be “returned” like physical items.
Once the files are sent, there’s no way to verify they’ve been deleted or unused, which is why refunds aren’t possible.

Important Notes for Customers

  • These designs are for personal and/or commercial use under the terms stated in my licensing policy.

  • Please read the listing description carefully before purchase to ensure the file format meets your needs (e.g. PNG, PDF, SVG).

  • If you are unsure about compatibility, feel free to message me before buying — I’m always happy to help.